All American Dog Return Policy

At All American Dog, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we’re here to help!

Returns & Exchanges

• Return Period: You may return or exchange items within 30 days of the purchase date.
• Eligibility: Items must be unused, unwashed, and in their original packaging with all tags attached.
• Non-Returnable Items: Personalized or custom items, clearance or final sale items are not eligible for return.
• Defective or Damaged Items: If you receive a defective or damaged product, please contact us within 7 days of delivery for a replacement or refund.

How to Return

1. Contact Us: Email our customer service team at pam.bening@gmail.com with your order number and reason for return.
2. Receive Return Authorization: Our team will provide you with a return authorization and instructions on where to send your item.
3. Ship the Item: Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
4. Processing Refunds: Once we receive and inspect your return, we will issue a refund to your original payment method within 7-10 business days.

Exchanges

If you need a different size or product, please follow the return process and place a new order for the item you want.

Need Help?

For any questions about our return policy, feel free to reach out to us at pam.bening@gmail.com.

Thank you for shopping with All American Dog! We appreciate your business and are committed to providing you and your furry friends with high-quality products.